Terms of Service

Last Updated: March 28, 2026

Welcome to EnclaveHQ. These Terms of Service ("Terms") govern your access to and use of the website at enclavehq.com (the "Site") and the event management platform (the "Service") provided by EnclaveHQ, Inc. ("EnclaveHQ," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

EnclaveHQ is an event management platform that enables organizations to manage memberships, host events, process payments, and communicate with their members. The Service includes web-based tools for event creation, member administration, ticketing, payment processing, and email communications.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.

  • Maintain and promptly update your account information.

  • Keep your login credentials confidential and secure.

  • Notify us immediately of any unauthorized access to your account.

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.

  • Send unsolicited or unauthorized advertising, spam, or promotional materials.

  • Upload or transmit malicious code, viruses, or harmful content.

  • Attempt to gain unauthorized access to the Service or its related systems.

  • Interfere with or disrupt the integrity or performance of the Service.

  • Collect or harvest personal information of other users without their consent.

  • Use the Service for any fraudulent, deceptive, or illegal purpose.

We reserve the right to suspend or terminate your account for violations of these Terms.

5. Email Communications

By creating an account, you consent to receiving transactional emails necessary for the operation of the Service, including account verification, magic link sign-in, invitations, and event notifications.

Marketing emails (such as newsletters and event announcements) are sent only with your explicit opt-in consent. You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@enclavehq.com.

For more details on our email practices, see our Privacy Policy at enclavehq.com/privacy-policy.

6. Payments and Billing

Certain features of the Service may require payment. By subscribing to a paid plan or processing payments through the Service, you agree to:

  • Pay all applicable fees as described at the time of purchase.

  • Provide accurate billing information.

  • Authorize us to charge your designated payment method.

All fees are non-refundable unless otherwise stated or required by applicable law. We reserve the right to change pricing with reasonable notice.

7. Intellectual Property

Our Property

The Service, including its design, code, features, content, trademarks, and logos, is owned by EnclaveHQ, Inc. and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service without our written consent.

Your Content

You retain ownership of any content, data, or materials you submit to the Service ("Your Content"). By submitting Your Content, you grant us a limited, non-exclusive license to use, process, and display it solely to provide the Service to you.

8. Third-Party Services

The Service may integrate with or link to third-party services (such as payment processors, analytics tools, and cloud infrastructure providers). We are not responsible for the content, practices, or availability of third-party services. Your use of third-party services is governed by their respective terms and policies.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENCLAVEHQ, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless EnclaveHQ, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us at info@enclavehq.com.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Toronto, Ontario, Canada, or remotely at the parties' mutual agreement.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our Site and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EnclaveHQ, Inc. regarding the Service and supersede all prior agreements and understandings.

17. Contact Us

If you have questions about these Terms, please contact us at:

EnclaveHQ, Inc.
Email: info@enclavehq.com